[MS] Building a Real-Time Multi-Agent UI with AG-UI and Microsoft Agent Framework Workflows - devamazonaws.blogspot.com
Multi-agent systems demo beautifully. Putting them in front of real users is another story. In early prototypes, a terminal or a basic chat window is enough. But once agents start handing off to each other, pausing for approvals, or asking follow-up questions, those interfaces fall apart. Which agent is active? Why is the system waiting? What's it about to do on the user's behalf? Without answers to those questions, a multi-agent workflow stops feeling like a product and starts feeling opaque. This post shows what a better answer looks like. We'll build a customer support workflow that pairs Microsoft Agent Framework (MAF) handoffs with AG-UI , an open protocol for streaming agent execution events to a frontend over Server-Sent Events (SSE). The result is a real-time UI that shows users what's happening, lets them respond when agents need input, and keeps them in control of sensitive actions like issuing refunds. What You Will Build The demo is a customer support wo...