Amazon Connect launches API to configure hours of operation programmatically - devamazonaws.blogspot.com

Amazon Connect now provides an API to programmatically create and manage hours of operation. Using this API, you can programmatically configure hours of operation which can be used in contact flows to decide which queue to route contacts to. Additionally, you can now delete hours of operation that are no longer required using the delete API. To learn more, see the API documentation.

Post Updated on October 22, 2021 at 06:31PM

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