Contact Lens for Amazon Connect now supports custom vocabulary for tuning transcription accuracy - devamazonaws.blogspot.com

Contact Lens for Amazon Connect now includes a new custom vocabulary capability that helps businesses improve the accuracy of speech recognition for product names, brand names, and domain-specific terminology by expanding the vocabulary of Contact Lens’ speech-to-text engine. 

Post Updated on January 26, 2022 at 08:14PM

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