Amazon Connect launches Amazon CloudWatch support for Chat metrics - devamazonaws.blogspot.com

Amazon Connect now publishes Chat metrics to Amazon Cloudwatch, making it easy to help monitor operational metrics. You can now collect, view, and analyze utilization metrics, such as concurrent active chats. This feature is available out-of-the box and no coding is required to access data through CloudWatch.  

Post Updated on February 11, 2022 at 10:29PM

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