Contact Lens for Amazon Connect now offers real-time streaming for higher scale and low latency scenarios - devamazonaws.blogspot.com

Contact Lens for Amazon Connect now supports real-time streaming that helps businesses access Contact Lens analytics in real-time, eliminating the need to constantly make requests from existing Contact Lens API with rate limitations. The real-time streaming also offers additional data segments that consist of sentence-by-sentence transcripts for low latency requirements.

Post Updated on March 28, 2022 at 07:30PM

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