Amazon Connect launches CloudFormation support for routing profiles and queues - devamazonaws.blogspot.com

Amazon Connect now supports AWS CloudFormation for routing profile and queue resources, in addition to other resources used to configure a contact center like Connect instances, flows, S3 buckets and lambdas. You can use AWS CloudFormation templates to programmatically deploy Amazon Connect routing profiles and queues in a secure, efficient, and repeatable way, reducing the risk of human error from manual configuration. CloudFormation allows you to track changes over time, apply updates in a controlled and automated manner, and includes version controls so you can easy roll back changes if needed.

Post Updated on July 21, 2023 at 06:17PM

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