Posts

Agents can now set their next status while still on an active contact in Amazon Connect - devamazonaws.blogspot.com

Agents in Amazon Connect can now set their next status while still on a contact, enabling seamless transition from work to offline or lunch. This enables agents to indicate that they are about to go to lunch, and don’t want to be routed new contacts, while finishing up ongoing work. Once the agent has wrapped up any after contact work for their ongoing contacts, they will be automatically transitioned to the status they had selected.  Post Updated on July 30, 2021 at 10:51PM

Amazon WorkSpaces Adds Support for USB YubiKey Universal 2nd Factor (U2F) Authentication on PCoIP Windows WorkSpaces - devamazonaws.blogspot.com

Amazon WorkSpaces introduces USB redirection support for YubiKey Universal 2nd Factor (U2F) on PCoIP Windows WorkSpaces with WorkSpaces Windows client app. The feature is intended for customers who need to perform YubiKey U2F authentication to access web-based services from their WorkSpaces. Post Updated on July 30, 2021 at 11:04PM

AWS IoT Core Credential Provider now supports security tokens that are valid up to 12 hours - devamazonaws.blogspot.com

You can now use AWS IoT Core Credential Provider to request temporary, limited-privilege security token that are valid up to 12 hours and use the token to sign and authenticate any AWS request. Until now, the AWS IoT Core Credential Provider issued security tokens that were valid up to 1 hour only. Now with tokens valid up to 12 hours, customers have the ability to optimize the number of calls made to the Credential Provider by caching the credentials for a longer duration per their business needs. Post Updated on July 30, 2021 at 09:29PM

Amazon WorkSpaces now offers web access with WorkSpaces Streaming Protocol (WSP) - devamazonaws.blogspot.com

Organizations continue to need options that rapidly enable users to work from any location and any computer while remaining secure and productive. To streamline deployments of Amazon WorkSpaces using WorkSpaces Streaming Protocol (WSP) without having to install a native client application, your users can now access Amazon WorkSpaces from supported web browsers on Windows, macOS, or Linux computers. Post Updated on July 30, 2021 at 09:17PM

AWS Control Tower announces improvements to guardrail naming and descriptions - devamazonaws.blogspot.com

AWS Control Tower guardrail naming and descriptions have been revised to better reflect the guardrail policy intention. The revised names and descriptions will help users more intuitively understand how guardrails enhance control of their accounts. For example, names of detective guardrails were modified from “Disallow” to “Detect” since the detective guardrail itself does not enforce a specific action but detects policy violations and provides alerts through the dashboard. Guardrail behavior, guidance, and implementation remains unchanged. Post Updated on July 30, 2021 at 07:58PM

Amazon RDS for Oracle now supports Oracle Time Zone File Auto Upgrade - devamazonaws.blogspot.com

Starting today Amazon Relational Database Service (Amazon RDS) for Oracle   supports the auto upgrade of Oracle time zone files. The Oracle time zone file auto upgrade feature provides an automated way to upgrade the DST timezone file version in the database instance. Customers observing timezones with TIMESTAMP WITH TIME ZONE data types in their databases previously had to provision a new database instance and migrate their data manually. These customers can now benefit from this feature by automating the upgrade of their current time zone file version to the latest available version in the database instance. Post Updated on July 30, 2021 at 08:28PM

AWS AppSync now supports custom authorization with AWS Lambda for GraphQL APIs - devamazonaws.blogspot.com

Today we’re releasing a flexible and simple way to implement custom authorization logic with AWS Lambda for AWS AppSync GraphQL API calls. Post Updated on July 30, 2021 at 08:39PM